SimplEMDRTraining.com

1. Nature of Our Services

SimplEMDRtraining provides professional education and consultation only. We do not provide psychotherapy, medical treatment, or mental health services through this website or training platform.

Participation in our Services does not create a therapist–client relationship.

Because we provide training and consultation rather than clinical treatment:

• We are not acting as a Covered Entity under HIPAA.
• Participants are responsible for ensuring that any clinical material shared during training or consultation is fully de-identified in accordance with applicable law and professional ethics.
• Participants should not submit protected health information (PHI) through our website, email, or learning platforms.

2. Information We Collect

We collect information necessary to deliver professional training services.

A. Information You Provide

We may collect:

• Name
• Email address
• Mailing address
• Phone number
• Professional credentials
• License number and licensing state (if required for training eligibility)
• Billing information
• Account login credentials
• Training participation records
• Consultation attendance records
• Certificate completion records

All information you provide must be accurate and current.

B. Payment Information

Payments are processed through Stripe. We do not store full credit card numbers on our servers.

Stripe’s privacy policy is available at: https://stripe.com/privacy

C. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Usage data

This information is used for security, analytics, and service optimization.

D. Information Related to Training Participation

If you participate in:

• Live trainings
• Consultation groups
• Practice sessions
• Demonstrations

We may collect:

• Attendance records
• Participation data
• Chat logs
• Submitted assignments

If sessions are recorded, you will be notified in advance.

We do not intentionally collect sensitive personal information such as medical records, mental health diagnoses, or protected health information.

3. Training Confidentiality Expectations

While we implement reasonable safeguards, training environments are educational settings and not clinical treatment environments.

Participants are responsible for:

• De-identifying all client case material
• Avoiding disclosure of protected health information
• Maintaining confidentiality of other participants

We expect all participants to adhere to professional ethical standards consistent with their licensing boards and EMDRIA guidelines.

4. Recording of Trainings and Consultations

Certain trainings or consultation sessions may be recorded for:

• Educational review
• Quality assurance
• Participant access to replay content

If recording occurs:

• Participants will be informed in advance
• Recordings will be stored securely
• Access will be limited to authorized participants or staff
• Recordings will be retained only as long as necessary for educational purposes

Breakout room sessions are not recorded unless explicitly stated.

5. How We Use Your Information

We use your information to:

• Process registrations and payments
• Verify professional credentials
• Deliver training and consultation services
• Issue certificates of completion
• Maintain records for EMDR training verification
• Communicate about training updates
• Provide customer support
• Improve our Services
• Comply with legal obligations

We do not sell or use information for purposes other than providing training and supportive administrative tasks as required by EMDRIA and informing you of future training opportunities.

6. Legal Bases for Processing (If Applicable)

For users in jurisdictions requiring legal bases (e.g., EEA, UK, Canada), we process personal information:

• To fulfill contractual obligations (training services)
• Based on legitimate business interests
• To comply with legal requirements
• Based on consent where required

Consent may be withdrawn at any time by contacting us.

7. Sharing of Information

We do not sell personal information.

We may share information with service providers who assist us in operating our Services, including:

• Payment processors (Stripe)
• Website hosting providers
• Learning management systems
• Email service providers
• Video conferencing platforms
• Data storage providers

These vendors are contractually obligated to safeguard personal information and use it only for authorized purposes.

We may also disclose information:

• If required by law
• To protect legal rights
• In connection with a business transfer

8. Data Storage and Location

All personal information is stored and processed within the United States.

We do not intentionally transfer personal data outside the United States. Our service providers are required to maintain appropriate safeguards consistent with U.S. data protection standards.

9. Data Retention

We retain personal information only as long as necessary to:

• Maintain active accounts
• Document training completion
• Verify certification eligibility
• Comply with tax and accounting laws
• Resolve disputes

Training and certification records may be retained for extended periods to support professional verification requirements. EMDRIA requires some information to be maintained for a period of 5 years following completion of the training.

When information is no longer required, it is securely deleted or anonymized.

10. Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no electronic transmission or storage system can be guaranteed 100% secure. You use our Services at your own risk.

In the event of a data breach, we will notify affected individuals as required by applicable law.

11. Cookies and Analytics

We use cookies and similar technologies to:

• Operate our website
• Improve user experience
• Analyze traffic

You may adjust your browser settings to refuse cookies; however, some functionality may be affected.

We do not engage in the sale of personal data or use sensitive mental health information for targeted advertising.

12. Your Privacy Rights

Depending on your state or country of residence, you may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion
• Restrict or object to certain processing
• Withdraw consent

To exercise your rights, contact us at: support@simplemdrtraining.com

California residents may request information about data categories collected and may request deletion consistent with applicable law.

13. Information from Minors

Our Services are intended for licensed or pre-licensed mental health professionals and are not directed to individuals under 18 years of age.

We do not knowingly collect personal information from minors.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised “Last Updated” date.

Continued use of the Services after changes constitutes acceptance of the revised policy.